At RapStar Energy, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Returns

• Products can be returned within 30 days of receipt for a full refund or exchange.
• To be eligible, items must be unopened, unused, and in the original packaging.

2. Non-Refundable Items

• Sale items, promotional products, and items damaged through misuse are not eligible for refunds.

3. Return Process

• To initiate a return, please contact us at sales@RapStarEnergy.net with your order number and reason for return.
• Once approved, ship the product to:

RapStar Energy Returns
205 N Jeff Davis Dr.
Fayetteville, GA 30214

• Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

4. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days to the original payment method.

5. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at sales@RapStarEnergy.net.

6. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at info@RapStarEnergy.net.

Contact Information
If you have any questions about our Refund Policy, please contact us:

Email: info@RapStarEnergy.net / sales@RapStarEnergy.net
Phone: 1-877-7-RAPSTAR | 1-(877) 772-7782
Address: 205 N Jeff Davis Dr., Fayetteville, GA 30214

Business Hours:
Monday-Friday: 9 AM to 5 PM
Saturday: 9 AM to 12 PM
Sunday: CLOSED

We value your business and aim to resolve all refund and return issues promptly and professionally.